Product Support

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OuterFactor® products are backed by a limited lifetime warranty. If you need assistance, submit a service request below. Our support ream responds to all tickets within 24 business hours.

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Deployment Resources

HOW-TO VIDEOS

Ascend, Element & Workforce Case Installation & Disassembly

Ascend

Element

Apple

Element

Samsung

WorkForce
iPad Cases

Apple

WorkForce
Tablet Cases

Samsung

OnGuard Screen Protector Installation & Disassembly 

OnGuard
Screen Protector Removal 

OnGuard
iPhone Screen Protector 

Apple

OnGuard
iPad Screen Protector 

Apple

OnGuard
Samsung Phone
Screen Protector

Samsung

OnGuard
Samsung Tablet
Screen Protector 

Samsung

WorkForce Accessory Installation & Disassembly

WorkForce
Shoulder Strap

WorkForce
Hand Strap

Instructions:

Care Instructions

Logo Care Instructions